Message from Simon Taylor, Managing Director

Customer service and customer satisfaction are very important to me and my team. It always pleases me when we receive new business from clients who have been recommended to us by friends and family. I am also delighted when clients take the time to write to me about the service they have received. Below are some extracts, from genuine letters...

Amersham - Bucks

"... both Tony and myself are very pleased with how it looks, especially as we were finding it hard to imagine how anything could emerge from such a small space. Peter really excelled himself with his design, and we can't thank him enough for not only introducing us to the modern elements and clean lines which I don't think we would have been daring enough to have used."

"... one person however, gets a special thank you and that is Gary. His versatility in all aspects of the job was a credit not only to himself but as a representative of your company."

Bourne End - Bucks

"... Laura and I are very pleased with our new kitchen, and it is giving us a great deal of pleasure and satisfaction."

"... please pass on our thanks to all involved at Simon Taylor, in particular Steve, whose helpful and obliging attitude ensured the work was completed to our satisfaction."

"... we certainly would have no hesitation in recommending Simon Taylor Furniture Ltd."

Farley Hill - Berks

"... your entire team have been a pleasure to work with , nothing has proved too difficult. From the initial consultation we realised that by engaging your company to install our kitchen, you would take care of every aspect of the solution from start to finish, and that's exactly what you did - fantastic."

... we would like to pay particular thanks to Steve who managed the entire project, what a professional guy he really is - thanks Steve. Then Gary and Kevin who worked on the site for so long, real stars - thanks guys. Kim at the office, how refreshing these days to be greeted on every occasion by such a pleasant and professional person - thanks Kim, you really have been an angel throughout. Last but not least, Peter, who worked with us so diligently at the beginning to get the decision just right, making sure that the Juke Box took pride of place - thank you Peter.

Weston Turville - Bucks

"... we picked Simon Taylor Furniture because you were really the only company to listen to our needs and you produced a design that met those needs without major reconstruction."

"... from start to finish the job was done with care and attention to detail. The quality of your hand made furniture is obvious, and the skill of your fitters is excellent. We are now the envy of all our friends."

Berkhamsted - Herts

"... the kitchen and cloakroom you have just installed for us look wonderful and are giving us great pleasure. We would especially like to thank your staff for making the installation as painless as possible and for being unfailingly helpful."

Whitchurch - Bucks

"... we knew you had a good reputation, but what pleasure to receive something that exceeds even higher expectations."

Harpenden - Herts

"... thank you very much for a very professional project from beginning to end."

High Wycombe - Bucks

"... the design works very well and we are very pleased with the standard and finish."

"... I'd like to express my thanks to your team, from those I met like Peter, Steve and Brian, to all in the back office and the factory whose contribution is also appreciated."

Berkhamsted - Herts

"... we are very thrilled with the final result - it has worked out very well thanks to good planning and workmanship. Please pass on our thanks to Simon and the team."

Princes Risborough - Bucks

"... I would like to say how delighted we are with our new kitchen and for the efforts made by your company throughout its construction to ensure that any difficulties were minor and delays minimal. You have an excellent team and our thanks go to all."

Great Gaddesden - Herts

"... the kitchen looks AWESOME! I couldn't be happier with it. There are so many wonderful touches that make it special - I can honestly say that I have been in the kitchen more in the last week than the last 8 years."